Privacy Policy

Last Updated: January 3, 2025

Kryptr (“Kryptr”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your Personal Data. This Privacy Policy explains how we collect, use, store, share, and protect Personal Data when you use our website, platform, products, and services (collectively, the “Services”).

Kryptr is a workforce development and skills delivery organisation focused on industry-aligned, work-integrated training and talent placement. Our Services may include learning programs, job simulations, assessments, career resources, events/webinars, talent communities, and employer/partner engagement features.

If you do not agree with this Privacy Policy, please do not use our Services.

1) Scope of This Policy

This Privacy Policy applies to:

●     Visitors to our website

●     Learners / Participants in Kryptr programs, simulations, events, communities, and assessments

●     Customers / Clients (including employers, institutions, and partners)

●     Applicants / Talent being considered for opportunities, placements, internships, gigs, or roles

●     Facilitators, Coaches, Mentors, Assessors and other experts

●     Corporate/Institutional Users accessing partner or enterprise features

●     Anyone who contacts Kryptr for support, enquiries, or business engagement

2) Third-Party Links

Our Services may include links to third-party websites, tools, integrations, plug-ins, and applications (e.g., payment processors, video conferencing tools, analytics tools). If you click those links or enable those connections, third parties may collect or share data about you. We do not control third-party sites and are not responsible for their privacy practices. Please review their privacy policies when leaving our Services.

3) Minors / Children’s Privacy

Our Services are not intended for children. If you are under 16, you may only use our Services with the permission and active involvement of a parent or legal guardian (or as required by applicable law).

We do not knowingly collect Personal Data from children under 13 without verified parental consent. If you believe we have collected data from or about a child under 13, contact us at  hello@kryptr.coand we will take appropriate steps, including deletion where required.

4) Definitions (Key Terms)

●     Personal Data: any information that identifies or can identify a person (directly or indirectly).

●     Sensitive Personal Data: higher-risk data such as health information, biometrics, religious beliefs, etc., as defined by applicable law.

●     Processing: anything done with Personal Data (collection, storage, use, sharing, deletion, etc.).

●     Data Controller / Data Processor: depending on context, Kryptr may act as a controller (deciding how/why data is processed) or as a processor (processing data on behalf of a partner/client).

●     NDPA: Nigerian Data Protection Act, 2023 (where applicable).

5) The Types of Personal Data We Collect

We may collect and process the following categories of Personal Data:

5.1 Identity & Profile Data

Name, username, profile photo, gender (optional), date of birth (where needed), career interests, education history, skills, work history, portfolio links, CV/resume, professional bio.

5.2 Contact Data

Email address, phone number, address (where relevant), emergency contact (only where required for programs or placements).

5.3 Account & Authentication Data

Login credentials (stored securely), account settings, verification details (where required).

5.4 Learning & Simulation Data

Program enrollments, progress/completion, assessment and quiz results, simulation performance, submitted projects, feedback, learning artifacts, certificates, attendance records, participation in cohorts/community discussions.

5.5 Opportunity / Placement Data

Applications, screening outcomes, interview scheduling, offer status, placement records, role preferences, work eligibility (where applicable), employer feedback, engagement notes.

5.6 Transaction & Payment Data (where applicable)

Payment status, transaction references, billing details.
Note: We typically do not store full card details; payments are processed by third-party payment providers.

5.7 Technical, Usage & Device Data

IP address, browser type/version, device identifiers, operating system, time zone, approximate location (city/country), referral URLs, pages viewed, clicks, session duration, error logs.

5.8 Marketing & Communications Data

Newsletter preferences, communication preferences, consent records, responses to campaigns, event/webinar registration and attendance.

5.9 Support & Feedback Data

Helpdesk tickets, email messages, chat logs, call notes, survey responses, ratings and reviews.

5.10 Sensitive Personal Data (Limited)

We only collect sensitive data where strictly necessary, lawful, and (where required) with your explicit consent—for example, accessibility accommodations for events/programs.

6) How We Collect Your Personal Data

We collect Personal Data through the following methods:

6.1 Data You Provide Directly

When you:

●     create an account, enroll in a program, join a community, complete profile info

●     take assessments or simulations, submit assignments/projects

●     apply for opportunities or placements

●     register for events/webinars, respond to surveys

●     contact us via email, forms, WhatsApp, or customer support

6.2 Data We Collect Automatically

When you use our Services, we automatically collect technical/usage data via cookies and similar technologies.

6.3 Data We Receive from Third Parties

We may receive data from:

●     Partners/Employers/Institutions (e.g., referral lists, enrollment rosters, placement feedback)

●     Payment processors (transaction confirmations only)

●     Analytics providers (aggregated insights)

●     Identity verification/KYC providers (where required for compliance)

●     Social login providers (if you use Google/LinkedIn sign-in, etc.)

7) How We Use Your Personal Data (Lawful Bases)

We only use Personal Data when the law allows us to. Depending on your location and the nature of processing, our legal bases may include:

●     Contractual necessity: to provide Services you request

●     Legitimate interests: to improve Services, maintain security, prevent fraud, grow our platform (balanced against your rights)

●     Consent: for marketing communications, optional features, certain cookies

●     Legal obligation: to comply with applicable laws, court orders, regulator requests

●     Vital interests: to protect someone’s life/safety (rare)

8) Purposes for Which We Use Your Personal Data

We use your data to:

8.1 Provide and Operate the Services

●     Create and manage accounts

●     Deliver programs, simulations, learning resources, and certifications

●     Track learning progress and performance

●     Provide career support and talent readiness interventions

●     Facilitate cohorts, community interactions, and communications

8.2 Enable Opportunities and Placements

●     Match learners/talent with relevant opportunities (internships, gigs, jobs)

●     Support screening, shortlisting, interviews, and placement processes

●     Share relevant profile data with employers/partners where you apply, consent, or it is necessary to deliver the opportunity

8.3 Process Payments (where applicable)

●     Confirm transactions and provide paid access (via third-party processors)

8.4 Communicate With You

●     Service announcements (e.g., program updates, policy changes)

●     Support and responses to enquiries

●     Marketing communications (with consent where required; opt-out always available)

8.5 Improve, Secure, and Maintain the Platform

●     Analytics, troubleshooting, performance monitoring

●     Fraud prevention, abuse detection, access control

●     Feature development and product improvement

8.6 Comply With Legal and Regulatory Requirements

●     Tax/accounting obligations (where applicable)

●     NDPA compliance, lawful requests, dispute resolution, enforcement of agreements

8.7 Business Transfers

If Kryptr undergoes a merger, acquisition, restructuring, or sale, your Personal Data may be transferred as part of that transaction, with appropriate safeguards and notice where required.

9) Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to:

●     keep you logged in and secure accounts

●     remember preferences

●     understand site usage and improve performance

●     measure marketing effectiveness

You can manage cookies through your browser settings and (where available) our cookie banner/settings. Disabling cookies may affect site functionality. For more information, see our Cookie Policy.

10) Sharing Your Personal Data

We do not sell your Personal Data.

We may share Personal Data with:

10.1 Employers, Clients, and Partners (Opportunities & Programs)

Where relevant to providing an opportunity, placement, program delivery, or employer-led simulation especially when you apply, opt in, or where it is necessary to deliver the Service.

10.2 Service Providers (Vendors)

We use trusted third parties for functions such as:

●     hosting and storage (cloud providers)

●     analytics and performance monitoring

●     email and communications tools

●     customer support tools

●     payment processing

●     security and fraud prevention

They are contractually required to protect your data and only process it on our instructions.

10.3 Legal and Safety Disclosures

We may disclose data where required to:

●     comply with law, regulation, court order, or lawful request

●     enforce our Terms, protect our rights, prevent fraud or security incidents

●     protect users or the public from harm

10.4 With Your Consent

We may share data in other situations if you give us explicit consent.

11) International Transfers

Your Personal Data may be processed outside your country (e.g., where our cloud providers or tools operate). Where required, we implement safeguards such as contractual protections and appropriate technical measures to protect your data.

12) Data Security

We use appropriate technical and organisational security measures designed to protect your Personal Data, including access controls, encryption in transit (TLS/SSL), secure credential storage, monitoring, and vendor risk controls.

Our system is 100% secure. You are responsible for keeping your login credentials confidential and notifying us if you suspect unauthorized account activity.

13) Data Retention

We retain Personal Data only as long as necessary for the purposes described in this policy, including legal, accounting, or reporting requirements.

Examples:

●     Account data: retained while your account is active, and for a reasonable period after closure

●     Learning and assessment records: retained to provide certificates, transcripts, program integrity, and reporting

●     Placement records: retained for program outcomes tracking and partner reporting (where applicable)

●     Logs and security records: retained for security and troubleshooting

●     Backups: may persist for limited periods due to technical cycles

You may request deletion, subject to legal or legitimate retention obligations.

14) Your Rights and Choices

Depending on your location and applicable law (including NDPA 2023, and where relevant GDPR/CCPA), you may have rights to:

●     request access to your Personal Data

●     request correction of inaccurate data

●     request deletion (in certain cases)

●     object to processing or request restriction

●     request data portability (where applicable)

●     withdraw consent (where processing is based on consent)

●     opt out of marketing communications at any time (unsubscribe link or contact us)

To exercise your rights, contact us using the details below. We may need to verify your identity.

15) Marketing Communications

If you receive marketing emails from us, you can opt out at any time by using the unsubscribe link in the email or contacting us at hello@kryptr.co.
You may still receive essential service communications (security alerts, program notifications, policy updates).

16) Policy Updates

We may update this Privacy Policy from time to time. If we make material changes, we will post an updated version on this page and may notify you via email or in-platform notice where appropriate. Continued use of the Services after updates means you accept the revised policy.

17) Contact Information

If you have questions, requests, or complaints about this Privacy Policy or how we handle your Personal Data, contact

Email: [legal@kryptr.co]
General: [hello@kryptr.co]

If you are in Nigeria and believe your issue has not been resolved, you may also contact the Nigeria Data Protection Commission (NDPC).

18) Anti-Spam Note

We do not support unsolicited commercial messages. Where required, we obtain consent for marketing and always provide opt-out options.